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Frequently Asked Questions


Q: Can the kids "hang out" and watch the move?
A: We recognize that children of a certain age are fascinated by the moving process, but for their own safety, we recommend that they stay with neighbors or friends on moving day. If you would really like to expose them to the excitement and frenzy of the moving process, be prepared to supervise them carefully to ensure that their safety is not compromised.

Q: Can the movers transport my pets?
A: Unfortunately, there is no safe place in the moving truck for pets to ride. They can not be transported in the cab for insurance reasons, and the box of the truck is inappropriate due to lack of climate control and the danger posed by potential shifting of heavy objects. Generally speaking, moving day is traumatic for most pets. The best way to ensure their physical and emotional safety during the move is to secure them at a neighbor or friend's home, or in a professional kennel if necessary.

Q: I'm have no transportation on moving day. Can I ride in the cab of the moving truck?
A: Unfortunately, most moving companies cannot transport customers for insurance reasons.







Ottawa Start
1st Rate Movers                    Ottawa, Ontario, Canada
Phone: (613) 260-0505
Toll Free: 1-866-442-0505
Contact us by e-mail